Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the Tori Bilas Studios website and the purchase of our products and services. By accessing our website or placing an order, you agree to these Terms.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

3. Product and Service Descriptions

We strive to ensure that our products and services are described accurately. However, we do not warrant that the descriptions, colors, or other content on the website are accurate, complete, reliable, current, or error-free.

4. Orders and Payments

  • Order Process: By placing an order, you agree to provide accurate and complete information. All orders are subject to acceptance by us.

  • Pricing: Prices for our products and services are subject to change without notice. We are not responsible for pricing errors and reserve the right to cancel orders with incorrect pricing.

  • Payments: Payment must be made in full at the time of order unless otherwise agreed upon.

5. Custom Orders

Custom orders require additional time for design and production. For a custom project, you will receive specific communication and, depending on the nature of the product, a proof for approval before production begins. Once approved, no changes can be made. Custom artwork recipients will not receive a proof prior to the project.

6. Shipping and Delivery

  • Shipping: We ship within the United States and internationally as applicable. Shipping costs and delivery times vary depending on your location and the selected shipping method.

  • Delivery: We are not responsible for delays or damages caused by the shipping carrier.

7. Returns and Refunds

Due to the custom nature of our products, all sales are final. However, if there is a defect in the product, please contact us within 7 days of receiving your order to discuss a possible remedy.

8. Intellectual Property

All content on our website, including images, designs, logos, and text, is the property of Tori Bilas Studios and is protected by copyright and trademark laws. You may not use any content without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Tori Bilas Studios shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products and services.

10. Governing Law

These Terms are governed by the laws of the State of North Carolina. Any disputes arising from these Terms or your use of our website shall be resolved in the state or federal courts located in North Carolina.

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at tori@toribilasstudios.com.